A Eurostar real-life case: Why observational studies and understanding customer emotions are key to delivering
![Passenger,on,platform,Boarding Eurostar train with bag,bags, luggage at St Pancras,train,station,London, bound for Paris,France,uk,u.k.,England,UK Stock Photo - Alamy Passenger,on,platform,Boarding Eurostar train with bag,bags, luggage at St Pancras,train,station,London, bound for Paris,France,uk,u.k.,England,UK Stock Photo - Alamy](https://c8.alamy.com/comp/EWRF1J/passengeronplatformboarding-eurostar-train-with-bagbags-luggage-at-EWRF1J.jpg)
Passenger,on,platform,Boarding Eurostar train with bag,bags, luggage at St Pancras,train,station,London, bound for Paris,France,uk,u.k.,England,UK Stock Photo - Alamy
![Did you know that taking the Eurostar is one of the lowest carbon forms of travel? – Hatching a Plan Did you know that taking the Eurostar is one of the lowest carbon forms of travel? – Hatching a Plan](https://www.victoriahatch.co.uk/wp-content/uploads/2023/03/IMG_9018-1.jpeg)
Did you know that taking the Eurostar is one of the lowest carbon forms of travel? – Hatching a Plan
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